Your privacy is a cornerstone of True Fortune Casino. We collect only the information necessary to provide a secure, fair, and enjoyable gaming experience. Here’s an overview of how we handle your data.
1. Information we collect
We may collect contact details (name, email, phone), payment history, gameplay activity, and technical information such as IP address and device/browser type when you use our services.
2. Why we use your information
Your data helps us manage accounts, verify identity, prevent fraud, comply with legal obligations, and improve our platform. It also allows us to offer personalized bonuses, promotions, and tailored recommendations.
3. How we protect your data
We use strong encryption, restricted access, and continuous monitoring. Our systems are regularly tested and updated to maintain the highest level of security.
4. Cookies and tracking
Essential cookies are required for site functionality. Optional cookies help us analyze site usage and provide personalized content. You can manage your cookie preferences at any time in your account settings.
5. Data retention
We retain personal data only as long as necessary for the purposes described or as required by law. Once no longer needed, data is securely deleted or anonymized.
6. Your rights
You can request access to your data, corrections, restrictions on processing, or complete deletion. You may also request a portable copy of your data. If you have any concerns, our support team is always available to assist you.
7. Responsible gaming and privacy
We combine privacy with responsible gaming. Your data helps us provide self-exclusion tools, set limits, and alert you if unusual gaming patterns are detected.
This policy may be updated as needed due to legal changes or improvements to our services. Significant updates will be communicated on our website or via your account notifications.